Terms and Conditions

Terms & Conditions

These Terms & Conditions apply to all purchases made through the Clara & Maeve Boutique website. By placing an order, you confirm that you have read, understood, and agreed to the terms outlined below.

1. Scope & Acceptance

By using our website and completing a purchase, you enter into a legally binding agreement with Clara & Maeve Boutique (“we,” “us,” or “our”).
These Terms & Conditions apply to all orders, services, and interactions conducted through our online store.

2. Product Information

We strive to present accurate and up-to-date product descriptions, images, prices, and availability. However, minor errors or inaccuracies may occasionally occur.

We reserve the right to correct errors or update information at any time without prior notice.

Product colours, textures, or materials may appear slightly different depending on screen settings or lighting conditions.

3. Orders & Payments

  • Orders are processed only after full payment has been successfully completed
  • Available payment methods may vary depending on your location
  • You are responsible for ensuring all billing and payment details are correct
  • All prices are displayed in EUR (€) unless otherwise stated at checkout
  • Any suspected fraudulent or unauthorized activity may result in order cancellation

4. Order Processing & Delivery

  • Processing time: 1–3 business days
  • Estimated delivery time: 7–10 business days (depending on destination)
  • Origin: Orders are shipped from our international suppliers and logistics partners.

To ensure efficient handling and availability, orders may be shipped directly from our global fulfillment network.

Delivery times are estimates and may be affected by factors such as customs clearance, carrier delays, or other external circumstances beyond our control.

Tracking information will be provided once your order has been dispatched.

5. Returns & Cancellations

Returns, refunds, and cancellations are governed by our Returns Policy.
Please review this policy carefully before placing an order.

6. Liability & Responsibility

  • Once tracking confirms delivery to the provided address, we are not responsible for loss or theft after delivery
  • Customers are responsible for providing accurate shipping information
  • Address changes must be requested within 24 hours of placing an order
  • We are not liable for indirect or consequential damages, including delays caused by shipping carriers or customs processes

7. Intellectual Property

All content on this website — including text, images, designs, logos, graphics, and product descriptions — is the intellectual property of Clara & Maeve Boutique.

Any reproduction, distribution, or use without prior written permission is strictly prohibited.

8. Complaints & Customer Support

If you have any questions, concerns, or complaints, please contact us:

📧 support@claramaeveboutique.com

We aim to respond within 2–5 business days and will always work toward a fair and reasonable solution.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of Ireland.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Irish courts.

Contact Information

Clara & Maeve Boutique
📧 support@claramaeveboutique.com
🕓 Monday – Friday, 9:00 AM – 6:00 PM

Lunéa Vancouver
📧 info@luneavancouver.com
🕓 Monday – Friday, 9:00 AM – 6:00 PM