Privacy Policy

Privacy Policy

This Privacy Policy describes how Clara & Maeve Boutique collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to handling your data with care, transparency, and security in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

When you interact with our website, we may collect personal information when you place an order, create an account, subscribe to updates, or contact our support team.

This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party providers)
  • IP address and device details
  • Browsing behavior and interaction data

We may also automatically collect certain data through cookies and similar technologies to improve functionality and user experience.

2. How We Use Your Information

We process your personal data only when necessary and for legitimate purposes, including:

  • Processing and delivering your orders
  • Providing customer support
  • Sending order confirmations and service-related updates
  • Improving our website, products, and services
  • Preventing fraud or unauthorized activity
  • Complying with legal and regulatory obligations

We do not sell, trade, or rent your personal data to third parties.

3. Sharing Information with Third Parties

We only share your data with trusted partners necessary to operate our business, including:

  • Payment providers (for secure transactions)
  • Shipping and logistics partners (for delivery)
  • IT, hosting, and analytics providers

Some of these partners may be located outside the European Economic Area (EEA).
Where this is the case, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements.

4. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal, tax, and accounting obligations.

When data is no longer required, it is securely deleted or anonymised.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyse website traffic and performance
  • Personalise content and marketing (where consent is provided)

You can manage or disable cookies at any time through your browser settings or via our cookie banner.

Please note that disabling cookies may affect certain website features.

6. Your Privacy Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details below.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, misuse, or loss.

All transactions are encrypted and processed through secure SSL connections using trusted payment providers.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The most current version will always be available on this page.

9. Contact Information

If you have any questions or requests regarding your personal data, please contact us:

Clara & Maeve Boutique
📧 support@claramaeveboutique.com
🕓 Monday – Friday, 9:00 AM – 6:00 PM